ONLINE RETURNS POLICY

Refunds

If you are not 100% happy with your purchase from Mrguild London we operate a simple and straight forward returns policy. Simply return your item to us within 7 days of receipt for a refund Please note that we do not refund the shipping fee. We will refund a product purchased at a reduced price during any sale within 7 days of receipt, provided it is returned to us in a fully re-saleable condition. We aim to process all refunds within 7 days of receipt.

Exchange’s

To exchange an item please return your item to us with in 7 days of receipt, our exchange system works the same as a refund, We will issue you a refund which then you can re-order the item/s or new sizes as a complete new order directly via our website.

RETURN BY POST

You can also return your item via Royal Mail directly to us by sending your order to the below address:

Returns Department,
Customer Services
Returns
333a Aldborough Road
Ilford
Essex
IG3 8JE

If we find your product has not been returned to us in a fully re-saleable condition we reserve the right to refuse a refund for the product. We will only refund the delivery charge for sending the product to you if the product is damaged, faulty, or does not match your order.

*Please note that suits must be returned in a complete set.

*We cannot accept the return or exchange of suit trousers only, the return/exchange must be completed on the entire suit as sold.

Need More Details ?

Click to See Return & Refund & Exchange Process