MrGuild

Exchange Process

STEP 1

Post Your Item In 7 Days

Post your item/s back to us with in 7 days after receiving them. Please make sure you print out and fill in your exchange form and send it with the items your are exchanging. Please note without this we will not be able to process a exchange as we will not know who the parcel is from.

( Download Your Exchange Form Here)

STEP 2

Items Checking

Once your item has been received, one of our team members will check the item/s and make sure they are in the same condition as they were when sent to yourself. Please note all products should be returned in their original packaging with all tags attached.

STEP 3

Exchange Process

Once the item/s passes the quality control by our quality checks department, your exchange will be processed. You will receive a confirmation email with your exchange coupon details.

To exchange an item please return your item to us with in 7 days of receipt, our exchange system is very simple and straight forward, We will issue you a coupon code of the amount you have paid, which then you can re-order using your coupon code and place an order directly via our website.

( Download Your Exchange Form Here)

COMPLETED