MrGuild

Return Process

STEP 1

Post Your Item In 7 Days

Post your item/s back to us with in 7 days after receiving them. Please make sure you print out and fill in your returns form and send it with the items your are returning. Please note without this we will not be able to process a refund as we will not know who the parcel is from.

( Download Your Return Form Here)

STEP 2

Items Checking

Once your item has been received, one of our team members will check the item/s and make sure they are in the same condition as they were when sent to yourself. Please note all products should be returned in their original packaging with all tags attached.

STEP 3

Refund Process

Once the item/s passes the quality control by our quality checks department, your refund will be processed. You will receive a confirmation email with details. Our exchange system works the same as our refund system.

To exchange an item please return your item back to us with in 7 days after receiving it, once received we will issue you a refund which then you can re-order the new item/s or new sizes you wish as a complete new order directly via our website.

( Download Your Return Form Here)

COMPLETED