To exchange an item please return your item to us with in 7 days from receiving your parcel, our exchange system is very simple and straight forward, We will issue you a coupon code of the amount you have paid, which then you can re-order using your coupon code and place an order directly via our website.

Here at Mrguild London we do NOT offer refunds, please take this in to consideration before ordering any items from our website. The reason for this is our products are on very high demand which means our stock finishes very quickly, we do not want other customers to lose out on their chance of purchasing. Thank you for your understanding.