Shipping policy

Here at MrGuild we ship all items with DHL express. We offer world wide shipping and the shipping fees can be see. Below.

UK Express signature protected tracked shipping £6.99 (1-5 days)

US Express signature protected tracked £19.99 shipping (1-5 days)

Please note: Order placed before 11 am Monday to Thursday will be sent the same day and you can expect your parcel to arrive within 1-5 working days. If you place an order after 11am on a Friday your order will be dispatched the following Monday. No orders will be dispatched on Saturdays, Sundays or UK bank holidays.

Please note that in addition to the items you have purchased you may also be required by your country of residence to pay import duties and taxes. Please contact your local customs office for further information so that you are sure about the applicable duties and taxes before you place your order. We are not responsible for payment of such duties and taxes and in the event that you refuse to pay such duties and taxes and the order is returned to us, we will require you to pay any costs that we have incurred as a consequence.

You must provide us with complete and accurate delivery address information. For the avoidance of doubt, this includes not only the address that your order is going to but also the name of the recipient. We cannot be liable for delivery of your order to the wrong address or the wrong person as a result of you supplying us with incomplete or inaccurate information.

We will make every effort to deliver your order within the chosen timeframe. However, delays are occasionally inevitable due to unforeseen factors or events outside our control for example, travel or transportation disruption, import delays, software or technical failures or higher than anticipated demand. Please note delivery of your order may take longer during sale or other busy periods.

We are unable to deliver on public and bank holidays, Christmas Day, Boxing Day or New Year’s Day. On these dates, delivery will take longer than usual. Please allow extra time for your orders.